Privacy Policy

2. Information We Collect

We collect information that you provide directly:

• Account Information: Name, email address, streaming platform handle
• Payment Information: M-Pesa phone number for payouts
• Profile Data: Profile picture, bio, streaming preferences
• Communications: Messages you send to us or through our platform

We automatically collect:

• Usage Data: How you interact with our Service
• Device Information: Browser type, IP address, device identifiers
• Transaction Data: Tip amounts, timestamps, sender information

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process tips and payouts
• Send you service-related notifications
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send promotional communications (with your consent)

4. Information Sharing

We may share your information with:

• Payment Processors: M-Pesa/Safaricom for payment services, and Paystack once its integration is activated, for processing tips, verifying payout details and processing payouts
• Service Providers: Third parties that help us operate our platform
• Legal Authorities: When required by law or to protect our rights
• Public Display: Your creator profile and public tip messages

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format
• Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.

9. Children's Privacy

NiTip is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at hello@nitip.africa